INSTINC ACE: from being found to a finished service.
INSTINC ACE helps any business get found when customers ask AI, answer visitors on its own website with sources, and turn every enquiry into a follow-up your team can act on.
Customers now ask AI assistants before they visit a website.
Those assistants answer from what a business publishes, so information that is unclear or scattered is easy to pass over.
INSTINC ACE helps you get found in AI search, answer visitors on your own site with sources, and hand each organized enquiry to your team.
And the answer often does not come from your own site.
We tested AI search answers about presale housing projects in Taiwan. The official sites were readable, but the facts buyers ask about were not written as page text.
of AI answers to presale-project questions cited third-party property platforms. Only 25% cited the project’s own site or its developer’s or agency’s site.
Facts written as text on the official site were cited from it in every answer. Facts shown only in images: in none.
So getting found means writing the facts buyers ask about as page text and machine-readable data, not only opening the site to crawlers. No method can guarantee that AI will cite you.
Sources
ACE test, 2026-09-30: 8 presale projects in Taiwan, 3 buyer questions each, 24 answers from Google Gemini with Google Search grounding; 14 technical checks on developer, agency and project sites, 16 of which could be assessed. One run and a small sample, not a market-wide measurement.
ACE controlled test, 2026-09-30: facts that exist only on the official site, split into “written as page text” and “shown only in images”, 6 Google Gemini (Google Search grounding) answers per group. Small sample.
What’s included
Acquire. Convert. Execute.
Three stages, each with what it does for you. Bookings and payments stay in the systems you already use.
AAcquire · Get found · AI visibility diagnostic
Know what AI search finds about you, and fix the right things first.
The AI visibility diagnostic checks the questions your customers ask against what your public pages actually answer, then turns the gaps into a prioritized fix list.
The questions customers really ask, checked against your public pages, with a source for each finding
A prioritized fix list for what AI search can and cannot find about you
A rebuilt version of your site, ready for the site-wide assistant
Start here if customers cannot find clear answers about you online.
Visitors get answers on your own site, with a link to the source.
The site-wide assistant answers across your pages, links each answer to the page it came from, and passes the questions that need a person to your team.
Answers across all your pages, each linked to its source page
Built from the content you publish, so you decide what it says
Questions that need a person are passed to your team
Start here if people find you but leave without an answer, or your team repeats the same replies.
See what visitors asked, answer the ones that need a person, and keep your site’s knowledge current.
INSTINC Workspace is ACE’s own admin: a usage dashboard, the visitor questions waiting for a person’s reply, follow-up to-dos, and knowledge submissions and review for your site.
A dashboard of what visitors ask and how the assistant is used
Visitor questions waiting for a person’s reply, plus follow-up to-dos
Submit and review your site’s knowledge, so the next answer is right
Start here if visitor questions that need a person go unanswered, or the facts on your site drift out of date.
Share of AI and search checks passed on automatically built concept demo sites: 43% on the original sites, 88% on the demo copies. These are site-structure checks and do not guarantee AI citations or traffic.
Resort and city hotels
Lakeshore Hotel Group
Concept demos built with INSTINC ACE from public websites. Not the brands’ official sites; not a signed customer, endorsement or partnership.
ACE, resampled from production data on 2026-11-04: automatically built concept demo sites, the same AI and search site-structure checks on each original site and its demo copy. Better checks do not guarantee AI citations, traffic or sales.
Where it fits
For example, three businesses that sell space.
Hotels
Room types, facilities, transport and house rules answered consistently in AI search and on your site; interested guests handed to reservations or sales.
Coworking and offices
Plans, desks and meeting rooms answered by the assistant, viewing requests turned into enquiries, and the space previewed in a SPATIAL 3D tour.
Developers and presale agencies
Floor areas, layouts, common-area ratios, transport and school districts written as page text and structured data; each website enquiry organized and handed to your team.
Examples only. INSTINC ACE fits any business whose customers ask AI first, then enquire.
How it works
How every space learns what works.
It starts from content your team approves, and every question your team answers makes the next answer better.
01
Content source
Approved facts and pages, each with an owner.
02
Version
What visitors see is published as a version you can review and restore.
03
Ask
A customer asks AI or search.
04
Find
Your site is clear enough to be found.
05
Answer
Your site assistant answers, with sources.
06
Hand off
Questions that need a person go to your team.
07
Reply
Your team answers, and adds what was missing.
08
Learn
The knowledge is updated, so the next answer is better.
AI finds and organizes. Your team decides and replies.
Add a physical space
Have a physical space? Add SPATIAL 3D.
Use SPATIAL 3D on its own, or alongside INSTINC ACE: a 360° / 3D tour with an AI tour assistant, so guests explore before they enquire.
Live today.
Status as of November 4, 2026.
AI visibility diagnosticace.instinc.ai (public)
Site-wide assistantEvery demo site has a site assistant
INSTINC WorkspaceInvitation-only access, contact us
How you buy
One-time setup, then an annual subscription.
One-time setup per website or venue, plus an annual subscription covering deeper AI visibility assessments, the site-wide assistant and SPATIAL hosting where used. Sold directly; scope and fees in a written proposal.
The AI visibility diagnostic is free and needs no sign-up. INSTINC ACE is sold as a one-time setup plus an annual subscription; prices are not published.
INSTINC ACE
Seven questions about INSTINC ACE.
INSTINC AI maintains these answers. They explain what ACE is, who it is for, which parts are live today and how to get started.
What is INSTINC ACE?
INSTINC ACE (Acquire · Convert · Execute) is INSTINC AI’s service for any business whose customers ask AI first, then enquire. Its AI visibility diagnostic shows what AI search finds about you and what to fix first; a site-wide assistant answers visitors on your own site with sources; and INSTINC Workspace shows what visitors asked, holds the questions that need a person and keeps your site’s knowledge current.
Any business whose customers ask AI before they enquire, for example B2B services, local businesses, hospitality, property and education. These are examples only. It suits teams that repeat the same answers, or lose requirements between the website, chat and follow-up. Operators of physical spaces can add SPATIAL 3D tours.
As of November 4, 2026, every INSTINC ACE capability is live. The AI visibility diagnostic is public at ace.instinc.ai, the site-wide assistant runs on every demo site, and INSTINC Workspace is opened by invitation. SPATIAL 3D tours are a separate product line.
No. In ACE, Convert means helping a visitor compare options, get sourced answers, confirm their needs and hand a request to your staff. ACE does not process reservations, contracts or payments, and it is not connected to PMS, CRM or payment systems. Your existing systems and staff stay responsible for the transaction.
It can. The site-wide assistant answers across your pages from the content you publish, and links each answer to the page it came from. Questions that need a person are passed to your team. INSTINC AI does not guarantee that every answer is correct.
Contact us at support@instinc.ai and tell us about your website or space. Scope, acceptance criteria and fees are agreed in a written proposal; prices are not published. Integrations with booking, CRM or payment systems are not offered.
Will ACE get us cited by ChatGPT, Gemini or Google AI Overviews?
No one can guarantee AI citations. INSTINC ACE’s AI visibility diagnostic checks whether your public pages answer buyer questions clearly and with sources, then prioritizes fixes. Readiness estimates are not ranking, traffic or citation measurements, and INSTINC AI does not promise citations, rankings, traffic or conversion uplift.
